Whisperchat AI

WhisperChat AI is an AI-powered customer support platform designed to help businesses answer repetitive customer questions instantly, directly from their websites. Instead of requiring visitors to search through multiple pages, FAQs, documents, product descriptions, or knowledge bases, WhisperChat turns existing business information into an intelligent website support chatbot. The platform is designed to provide fast, relevant answers 24/7 while reducing the amount of repetitive work handled manually by support and sales teams.

The core idea behind WhisperChat is simple: businesses already have most of the answers their customers need, but customers often cannot find that information when they need it. Visitors may leave a website because they cannot find pricing information, product details, policies, delivery information, or answers to basic questions. Other visitors may create support tickets for questions that are already answered somewhere in the company's documentation. WhisperChat addresses this problem by allowing businesses to train an AI chatbot using their own website content, FAQs, documents, and other knowledge sources.

Setting up the chatbot is designed to be straightforward. Businesses can import their website content, FAQs, or documents and use that information to train their chatbot. Once the knowledge is available, the chatbot can be installed on a website within minutes. Visitors can then interact with the chat widget and receive answers based on the company's own content. WhisperChat also provides confidence indicators and can escalate conversations to a human team member when the AI is uncertain or when a situation requires human judgment.

The platform focuses on several important customer support use cases. It can answer common website questions, assist potential buyers before checkout, capture leads during conversations, reduce repetitive support tickets, provide access to documentation, and offer after-hours support when employees are unavailable. Lead capture is an important part of the platform because visitors can first ask questions and demonstrate buying intent before being asked for information such as their name, email address, or phone number. The resulting lead can be sent to the business together with the conversation context, giving sales teams more useful information than a traditional contact form alone.

WhisperChat is also specifically designed for businesses using Odoo. Through its free Odoo app, companies can connect an AI chatbot to Odoo Website, Odoo eCommerce, Odoo CRM, and Odoo Helpdesk workflows. Businesses can install the app, create a chatbot, add their content, enter the chatbot ID, and publish the widget on their Odoo website. This makes the platform particularly useful for companies that already rely on Odoo for their website, online store, CRM, or customer support operations.

The platform offers multiple pricing plans designed for different levels of usage. A free plan allows businesses to test WhisperChat with one chatbot and one website, while paid Standard, Pro, and Scale plans provide higher question limits, additional chatbots, multiple websites, API access, lead capture, escalation routing, analytics, and other advanced capabilities. The Scale plan is intended for higher-volume support operations and also includes the ability to remove WhisperChat branding.