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mailorga automates business email replies using your own knowledge base with easy, secure control.
Version 1: Core platform pitch (general SaaS directories)
mailorga is email automation for businesses that get too much mail and don't want another complicated tool. You name a topic and your domain, and you get a specialist mailbox, say support@yourcompany.com, that reads incoming email, looks the answer up in a knowledge base kept just for you, and writes the reply itself.
How much it does on its own is up to you. Each mailbox has a send policy: automated replies can go straight out, or every answer sits as a finished draft until you approve it. New mailboxes always start in draft mode. That's on purpose. You read the first replies, see they're good, and only then let routine topics run automatically.
The knowledge base your mailbox answers from is plain text files, and you can read every one of them. A magic link opens your console, which is really just a folder view with a file editor. Your opening hours changed? Edit the file, and the next reply already knows. There's nothing to train and no course to take. If you can edit a text file, you can run this.
We built mailorga the boring way on purpose. Few moving parts, nothing exotic, daily backups. Every customer's data is kept separate from every other customer's at the operating system level, which is a stronger guarantee than a privacy policy, because it holds even when software misbeought here; keeping your data yours is the whole design.
What you'd actually use it for: a customer support inbox that answers routine questions in minutes instead of days. An order intake address where nothing gets buried. An inquiry mailbox that triages and drafts, so your morning starts with approving answers rather than writing them.
One thing mailorga is not: a demo that impresses you once and then embarrasses you ins come from your own knowledge, in your wording, and a human can stay in the loop forevery single message for as long as you want. In practice most customers approve drafts for a few weeks, then switch the routine stuff to auto and keep approval where the stakes are higher.
Setup is self-serve and takes a few minutes. Short form, topic plus domain, mailbox provisioned, magic link into your live files. From then on it's your agent, on your domain, answering your mail every day, quietly. Email is where your business happens anyway. It might as well answer itself.